Your main responsibilities are:
- Managing our wireless and wired network in our Munich Headquarter (e. g. monitoring the performance, enabling additional security measures, improving ease of use) as well as designing and setting up network infrastructure for new office locations
- Selection, Introduction, and Operation of Mobile Device Management (MDM) for our Windows and Apple notebooks
- Providing technical support for colleagues in case of issues (Hardware and Software)
- Owning the full lifecycle for all work devices (e. g. finding suitable vendors, evaluating purchasing options, ordering, troubleshooting, and decommission)
- Ensuring the smooth operation of our communication devices within our meeting rooms (during normal business hours)
- Setting up processes to manage identities and access for our company-wide tools (e. g. Jira, Confluence, Asana)
- Managing our complete Office 365 tooling landscape (e. g. creating new users, root cause analysis for issues, evaluation, and introduction of new features)
Side Projects you will support us with:
- Introduce processes and tools to provide service desk capabilities to our customers (large businesses and car manufacturers)
- Promote best practices in terms of Information and Data Security
- Support certification processes such as ISO or TISAX as well as Audits
What you will need to succeed in this position:
- Professional Training ("Berufsausbildung") in Information Technology, Computer Science or a similar field (e. g. "Fachinformatik")
- Minimum 2 years of relevant experience in a similar role
- A structured and proactive approach to tackling technical problems where you see or foresee them
- Enthusiasm for new technologies and willingness for continuous improvement of your skills
- The urge and passion to automate as much as possible
- Strong communication and collaboration skills with different stakeholders
- Ability to transform complex matters into learning material that is easy to understand for stakeholders with different levels of experience
- Experience in using ticket systems such as Jira Software or Jira Service Desk is a plus
- Native level of German and fluent English skills are must-have requirements
You will be able to enjoy the following benefits:
- Have an impact on an international and collaborative team of talented people who love what they do
- Enjoy an open-minded culture with room for growth and the ability to bring in your own ideas
- Work on a product that is used daily by millions of drivers in an increasing number of countries
- Grow professionally through frequent knowledge-sharing sessions and our growth & personal development framework
- Use modern tech (MacBook or Lenovo ThinkPad) in your daily work
- Relax during your 30 days annual leave (+ public holidays)
- Enjoy an open office in Munich’s vibrant Schwabing district, meet up with colleagues in our co-working space in Berlin, or enjoy the flexibility of working completely remotely within Germany
- Enjoy free coffee, beer, and snacks at the Munich office
- Benefit from our flexible working hours and our work-from-home policy
- Have fun at regular Team Events, Quarterly Team Challenges, Tech Day, Pizza Nights, Game Nights, etc